What makes a rail transport project successful?

Project success can be attributed to; selecting the right project manager, good planning, high quality resources, sound technical solutions, smooth procurement processes, realistic time frames, effective communications, good documentation control, efficient start-up and consistency between the project and the operating environment.

Good management of these elements will contribute to a successful project, but none of these elements alone are ultimately capable of driving project success. 

In rail transport terms, the only real measure of a successful project is the ability of the final product to deliver the customer experience outcome required by the client. The number of passengers that chose the final product over alternatives to get them to their destination in a safe, comfortable and trouble free manner could be a measure for this.  Alternatively, the volume of bulk commodity that industry chooses to have delivered via the final system to achieve its need for on time, safe, reliable and cost effective haulage is another performance indicator.  What the end customer perceives and experiences when the service is used is what counts and this is what matters to the client.

Technical excellence and quality is only part of the solution. Similarly, excellence in the other individual project management aspects alone, will not achieve an outcome that rates with the customer and client.      

Rail projects are comprised of complex interdependent systems that need to be brought together into innovative rail transport solutions.  Increasingly they need to be planned to integrate with other transport modes, infrastructure and the community to provide a seamless customer experience. 

Through its intimate knowledge of the interdependence of all aspects of rail transport, Interfleet Technology has the know-how to ensure project success.  This starts with a sound understanding of rail operations, assets and the strategic importance rail does play in integrated transport solutions.

Interfleet understands how critical it is to have a strategy in place that is driven by the desired customer experience outcome.  It also understands that to be successful, the strategy must be pervasive to the project, integrate all of the project elements and be right for the operation.  Our worldwide knowledge and experience in all types of rail transport from light rail, metro, passenger and freight gives us the unique ability to devise the most effective strategy.      

Interfleet has proven expertise in addressing rail transport projects at all stage’s of development. It can quickly give these complex projects the strategy and structure that will lead to a successful outcome for the client and customer.